Welcome to the April edition of the Tuck Home Services newsletter! This month, we’re taking a break from our usual home improvement tips to focus on the human side of THS. We want to share our story and highlight what makes us different from other home service companies.
From One Truck to a Thriving Local Business
Tuck Home Services wasn’t always the established company it is today. Back in November 2017, it was just one man, Jake, with a truck and a toolbox. Jake, a lifelong resident of Campton, NH, has been passionate about construction and property maintenance since he was young. Even before he was a teenager, he was working with his hands. That passion, combined with his strong work ethic, led him to take a leap of faith and start Tuck Property Maintenance.
Those early days were tough. But through hard work, dedication, and a commitment to providing exceptional customer service, the company began to grow. In 2022, he changed the name to Tuck Home Services to properly reflect the company’s growing size and scope of services.
Today, we’re proud to be one of the fastest-growing home service companies in Central NH, with a team of 13 full-time employees, all of whom live and work in the communities we serve.
The THS Difference: Happy Employees, Happy Customers
At THS, we believe that our employees are our greatest asset. That’s why we don’t just hire skilled workers; we hire good people who share our values and are committed to providing our customers with the best possible service.
We also believe that our employees deserve to be treated fairly and compensated well. That’s why we offer competitive wages, paid time off, bi-annual bonuses, and a work environment that fosters teamwork and professional growth.
While some home service companies might boast about being the cheapest, that’s not our focus. We prioritize quality over cutting corners. We invest in our employees’ training and development, ensuring they have the skills and knowledge to tackle any project. This commitment to quality allows us to provide our customers with peace of mind, knowing that the job will be done right the first time.
Local Roots, Local Values
Even though THS has grown significantly since its one-man, one-truck beginnings, we’ve never forgotten our local roots. We’re proud to be a locally owned and operated business, and we’re committed to giving back to the community that has helped us succeed.
One of the ways we do this is through Jake’s involvement as a member of the Campton Planning Board. This allows him to stay connected to the community and play a role in shaping its future.
We also support other local businesses and organizations whenever possible. We regularly refer business to other local service providers like our trash pick-up partner Pothos Stays, we cater our company parties from Biedermans and Tartaglias, and we buy our office coffee in bulk from Mad River Coffee.
Our Values: The Foundation of Our Success
Five core values guide everything we do at THS:
- Professionalism: We take pride in our appearance, our work ethic, and our interactions with customers.
- Communication: We believe clear and consistent communication is essential to building trust and ensuring a successful project.
- Teamwork: We work together as a team to achieve our common goals.
- Constant Improvement: We’re always looking for ways to improve our skills, our services, and our customer experience.
- Quirkiness: We embrace a bit of quirkiness! We believe that having fun and enjoying what we do makes us a better team and a more enjoyable company to work with.
Come See Us!
We’d love to meet you! If you’re in the Campton area, stop by our office located at 399 NH-49, Campton, NH 03223 (across the street from the Dollar General). We’re always happy to chat about your home improvement needs or answer any questions you might have.